Office IT & Communication Systems Dubai
Telephone, Networking, Video Conferencing & Storage
Everything your Dubai office needs to communicate, connect and stay online — telephone systems, managed networking, WiFi, video conferencing, servers and satellite phones. Supplied, installed and supported by one team since 2010.
Telephone Systems, Networking, Video Conferencing & IT Storage — Dubai & All UAE
VDS has been supplying and installing office communication and IT infrastructure across the UAE since 2010. We work with businesses from 5-extension small offices to 500-extension enterprise networks — identifying the right system, supplying the hardware, handling the full installation, and providing training and ongoing support.
Every day a Dubai business runs on an outdated phone system, unreliable WiFi or unsupported switching is a day of dropped calls, failed meetings and frustrated staff. We carry the hardware to fix all of it — IP PBX and PABX systems, managed network switches, enterprise WiFi, IP phones, video conferencing, storage and servers — from Grandstream, Cisco, Ubiquiti, Ruijie, Huawei, Yeastar, Avaya, HP Poly, Yealink, Dell, HP and over 50 other brands. Same-week supply across all UAE emirates. IT and telecom products also supplied and shipped to MEA region clients — Saudi Arabia, Oman, Qatar, Kuwait, Bahrain, Jordan, Egypt, East Africa and West Africa.
What Can We Help You With?
Four core categories. Select yours or call us — we identify the right solution within minutes.
IP PBX & PABX Systems
Office telephone systems from 5 to 500 extensions. On-premise, cloud, or hybrid. SIP trunk compatible with Etisalat and du.
Grandstream · Yeastar · Avaya · Fanvil · 3CX
Video Conferencing Systems
Meeting room, huddle space and classroom solutions. Microsoft Teams and Zoom certified hardware in stock.
HP Poly · Neat · Yealink · Aver · Logitech · Jabra
Networking & WiFi
Managed switches, enterprise WiFi access points and structured cabling. PoE switching for IP phones and cameras. Controller-based WiFi for offices and warehouses.
Cisco · Grandstream GWN · Huawei · Ruijie · Ubiquiti · D-Link
Storage & Servers
NAS, server-grade hard drives and enterprise servers for UAE offices and data rooms. WD Red, Seagate Ironwolf, Samsung SSD. HP ProLiant and Dell PowerEdge in stock.
WD · Seagate · Samsung SSD · Synology · HP · Dell
PABX System Dubai — Supply, Installation & Support
VDS has supplied and installed PABX systems across Dubai and all UAE emirates since 2010. An outdated telephone system or one configured incorrectly costs your business every time a call drops, a customer reaches voicemail during business hours, or a remote staff member cannot connect. We carry systems from 4-extension small offices to 500-extension enterprise deployments. Available for single-unit retail and trade/project quantities — same-week supply for orders up to 200 units from Dubai warehouse stock.
We supply four categories of telephone system:
On-Premise IP PBX
The most deployed solution in UAE offices. Grandstream UCM, Yeastar P-Series. SIP trunks via Etisalat or du. Includes mobile app extensions.
Hybrid PBX
Connects existing analogue phones to a modern IP system — no full rip-and-replace needed. Avaya IP Office for hotels and legacy environments. VoIP gateways bridge analog, PRI, and GSM to your new IP PBX.
Cloud PBX — Mobile Extensions
The system installs on-site. Staff use a mobile app to make and receive office calls from anywhere. Mobile extensions and 3CX softphone included — this is what most UAE businesses searching for "cloud PBX" actually need.
Microsoft Teams Integration
Teams Direct Routing connects your UAE business numbers to Teams. Make and receive calls on your UAE number directly inside Teams on any device.
Why Buy From VDS
Authorized Distributor
Genuine products, full manufacturer warranty, direct technical support access.
Same-Week Supply
Stock held in Dubai. No waiting weeks for import. Most systems available same or next day.
Full Installation
We do not leave until every extension works. Cabling, SIP trunk, IVR, ring groups, training — one engagement, complete handover.
AMC Available
Annual maintenance contracts with tiered SLA levels — from standard business-hours to priority on-site response.
TRA Note: VoIP and SIP in the UAE must use TRA-licensed providers (Etisalat/du). Every VDS installation is configured for full legal compliance.
VoIP Gateways: Not every line runs on SIP. VoIP gateways bridge the gap — GSM gateways route calls through SIM cards at mobile-to-mobile rates, cutting call centre costs. PRI/E1 gateways bridge Etisalat PRI circuits. FXO/FXS gateways keep analogue phones on your IP network. Dinstar and Grandstream in stock.
IP Phones — Matched to Every Role in Your Office
The PBX system handles routing and features. The desk phone is what your team actually uses eight hours a day. We match the right handset to each role — because a receptionist managing 40 incoming lines needs a different phone from a warehouse supervisor who needs rugged wireless.
For general office staff, the Grandstream GRP2612 is the most deployed desk phone in UAE offices — 4 lines, HD audio, PoE powered, from AED 160. Receptionists and executive assistants need BLF keys to see who is on a call, transfer instantly, and manage queues — the GRP2615 with 40 programmable keys (from AED 400) or the Yealink T8 series with touchscreen and Bluetooth. The T8 series, launched late 2025, brings AI noise cancellation, Wi-Fi 6, and USB-C device mode — connect it to your laptop with one cable and use it as your Teams or Zoom audio device.
Warehouse, retail, and campus environments need wireless coverage — Grandstream DECT and Yealink W-series cordless phones let staff roam freely while staying on the office phone system. For building entry, Grandstream GDS door stations and 2N IP intercoms integrate directly with the PBX — visitors press a button, reception sees video and can unlock remotely. Conference rooms that need audio without video use standalone conference phones — the Yealink CP965 or Polycom Trio provide 360-degree microphone pickup for groups of 6–20 people. All phones auto-provision from the PBX — plug in an Ethernet cable, the phone configures itself in under 60 seconds. Not sure which headset pairs with your phone? Our office headset buying guide covers wired, wireless, and Bluetooth options. Browse the full IP phone range →
PABX System Price Guide — Dubai UAE (AED)
Transparent pricing. No hidden costs. All prices include hardware supply and standard installation in Dubai. AMC and structured cabling quoted separately.
- Grandstream UCM6202 or Yeastar S20
- 4–20 IP or analogue phones
- SIP trunk configuration (Etisalat/du)
- Auto-attendant IVR setup
- Voicemail per extension
- 30-day post-install support
- Grandstream UCM6304 or Yeastar P550
- 20–100 IP phones included
- Dual SIP trunk resilience
- Call recording & CRM integration
- Reception console + wallboard
- Mobile app extensions
- Staff training session
- Yeastar P570 or Avaya IP Office
- 100–500+ extensions
- Multi-site networking
- Contact centre ACD queuing
- Teams Direct Routing (TRA approved)
- Full AMC contract included
Prices are guide ranges for Dubai delivery and standard installation. Final quote after free site survey. AED prices include 5% VAT.
How We Work
A defined process from first contact to ongoing support — every time, no exceptions.
Free Site Survey
Our engineer visits your office, assesses your infrastructure, maps your call flow and identifies what your current system cannot do.
System Design
We recommend the right platform for your size, budget and future requirements — with a full bill of materials and AED quote.
Supply & Install
Hardware supplied, installed, fully configured and tested at your premises. Every extension working before we leave.
Training & AMC
Staff trained on the system. Admin panel walkthrough for your IT team. Annual Maintenance Contracts available from day one.
What Our Clients Say
Real feedback from Dubai businesses and MEA resellers we work with.
"we moved from an old Panasonic system to Grandstream UCM. 45 extensions, done in less than a week. honestly expected more drama but your guys just got on with it. config was spot on, no callbacks needed."
"Needed 3 meeting rooms set up for Teams before our MD visited from London. Called VDS on Sunday, Yealink systems installed by Wednesday. The Teams integration actually worked first time which never happens with our IT projects. Would use again."
"3 years buying Grandstream and Hikvision stock from VDS for resale in Lagos. They always have what I need, pricing is fair for wholesale, and export paperwork is ready same day. Most Dubai suppliers don’t bother with Africa orders under $5k — these guys do."
Support That Continues After Installation
Selling hardware is the easy part. What matters is what happens when a SIP trunk drops at 9am on a Sunday, or when your team expands from 30 to 60 users and the system needs reconfiguration, or when firmware needs updating without disrupting live calls. We offer Annual Maintenance Contracts with tiered SLA levels — from standard business-hours support to priority response for mission-critical systems. Remote diagnostics resolve most PBX and network issues without waiting for an engineer visit.
For businesses running legacy Avaya or Panasonic systems approaching end of support, we handle complete telephone system migration — mapping your existing call flow, porting your numbers, installing the new system, and training your team. We have migrated offices from 10 extensions to 200 with minimal downtime during business hours. Avaya-specific support and system repair services are available for businesses not yet ready to migrate.
Need a straightforward PABX installation in a new office? Site survey, hardware supply, full configuration, SIP trunk provisioning, staff training — typically completed within 5 business days from first call. Setting up a new office? Read our guide on choosing the right telephone system for a new Dubai office.
Video Conferencing Systems Dubai
Microsoft Teams and Zoom certified hardware for offices, meeting rooms and UAE schools. We stock and install complete room systems — camera, speakerphone, display and room booking panel — from the brands with the strongest UAE after-sales support.
For UAE schools running hybrid learning programmes: Aver and ClearOne systems provide classroom-grade audio pickup, wide-angle cameras for full-class view, and compatibility with UAE Ministry of Education approved platforms. Same-day consultation available. View telephone systems for UAE schools →
Choose by Room Size
Complete room solutions including hardware, software licensing and installation:
Network Switching, WiFi & IT Storage — Dubai
Managed switches, enterprise WiFi, business-grade storage and servers. Same-day collection from Dubai. Supply and installation across all UAE emirates.
Network Switches — Dubai
Managed and unmanaged switches for offices, warehouses and data rooms. PoE switches power IP phones and cameras directly over the cable — no separate power adaptor needed. VLAN support for segregating voice, data and surveillance traffic. We supply and configure Layer 2 and Layer 3 switching for networks of any size.
Enterprise WiFi — Dubai
Controller-based WiFi for full office coverage — no dead zones, seamless roaming between access points, separate SSIDs for staff, guest and IoT devices. We carry indoor ceiling APs and outdoor weatherproof units. Site survey and heat-map planning included. Deployed across offices, hotels, warehouses, schools and free zone buildings. Read our overview of Ubiquiti access points and managed switches.
Business Storage & NAS
NAS enclosures and server-grade hard drives for file sharing, backups and CCTV recording. WD Red and Seagate Ironwolf drives are rated for 24/7 operation in NAS environments. Samsung SSD for performance-critical applications. Synology NAS with RAID configuration for data protection. Popular with African export buyers for on-site data infrastructure.
Remote & Connected Working
Your business phone number and office extension work on your laptop or mobile wherever your team is — office, home or travelling. Mobile softphone apps and Teams Direct Routing keep your team connected. Dell server Dubai · HP server Dubai for on-premise deployments.
Firewalls & Network Security
Network security is part of every deployment. We configure SonicWall and Fortinet firewalls with VPN access for remote staff, content filtering, intrusion prevention, and gateway antivirus. For Dubai businesses with government or semi-government contracts, firewall configurations align with UAE NESA cybersecurity standards. SonicWall users — we handle licence renewals directly.
Cisco Enterprise Networking
For enterprise-grade campus and data centre networks, we carry the full Cisco switching range — Catalyst series for managed campus networks, Meraki for cloud-managed deployments, and Cisco routers for WAN connectivity and SD-WAN. Cisco wireless APs for controller-based WiFi in large offices and warehouses.
Satellite Connectivity — Internet & Voice, Anywhere on Earth
Three satellite solutions for businesses that need reliable communication independent of ground-based infrastructure. Starlink for high-speed internet. Thuraya for regional satellite voice across the Gulf and Africa. Iridium for true global coverage where no other network reaches.
Satellite Internet — UAE
Starlink is now officially live in the UAE. Business-grade satellite broadband that operates entirely independently of Etisalat and du ground infrastructure. Ideal for offices in areas with limited fibre, remote project sites, construction compounds and vessel connectivity.
Thuraya Satellite Phone
Thuraya is the most widely used satellite phone in the Gulf region. Slim, dual-mode handsets switch between GSM and satellite automatically — full satellite coverage across the UAE, all of Africa, the Indian Ocean and large parts of Asia. Voice, SMS and data in a single handset.
Iridium Satellite Phone
Iridium is the only satellite phone network with true 100% global coverage — including polar regions, open ocean, and locations where no other satellite system reaches. The Iridium constellation of 66 LEO satellites provides voice and data from anywhere on Earth. Required for aviation, deep-sea maritime, and international oil and gas operations.
Server Solutions Dubai — HP & Dell
On-premise servers for SMB and enterprise. Supply, installation, configuration and AMC available across all UAE emirates. Same-week supply from Dubai stock.
HP ProLiant Servers
HP ProLiant DL and ML series for UAE offices, data rooms and branch deployments. Entry-level tower servers for SMB file sharing and virtualisation, rack servers for data centre environments. iLO remote management included.
Dell PowerEdge Servers
Dell PowerEdge rack and tower servers for Dubai businesses. Scalable from 5-user file servers to full virtualisation stacks. OpenManage remote monitoring, iDRAC, and direct Dell warranty support through VDS Dubai.
Brands We Stock & Install
Authorized distributor and certified partner. All products genuine with full manufacturer warranty.
Unified Communication & Call Centre Solutions
Modern businesses need more than a phone system. Unified Communication (UC) integrates voice, video, messaging and presence — so your team switches between a desk call, a Teams meeting and a mobile extension without changing application.
For call centres, we configure full inbound ACD systems with queue management, agent monitoring, real-time wallboards and CRM integration. We have deployed call centre setups from 5-seat internal helpdesks to 80-seat customer service operations across Dubai.
Microsoft Teams users can extend Teams to desk phones through Direct Routing — TRA-approved SIP connectivity that lets your team make and receive calls on UAE business numbers directly inside Teams.
Hotel PBX & PMS
PMS-linked room phones, wake-up calls, DND, front desk console. Avaya and NEC hotel systems.
Call Centre ACD
Queue management, agent dashboards, call recording, CRM integration for Dubai call centres.
Teams Direct Routing
TRA-approved SIP to Teams. Make and receive calls on UAE numbers inside Teams.
Remote & Mobile Working
Your UAE business number on your mobile or laptop anywhere. Mobile app extensions, softphone and Teams DR — wherever your team works.
Speak to a Sales Engineer
Every UC deployment is different. Tell us your office size, current system, and what is not working — we will recommend the right solution on the same call.
WhatsApp a Sales Engineer Call +971 4 450 4145Free site survey available
No obligation. Same-week supply.
MEA Region Supply, Export & Project Support
VDS supplies IT and telecom products to businesses and resellers across the Middle East and Africa region — from our Dubai warehouse. Gulf procurement teams, MEA system integrators and African IT resellers all source from VDS because of our stock depth, competitive pricing and same-day export documentation.
We support active projects in MEA countries — supplying equipment against Bills of Quantities, coordinating air freight through Dubai logistics partners, and providing remote technical support for installations in markets where local expertise is limited. Products supplied include IP PBX systems, managed switches, WiFi access points, IP phones, video conferencing, CCTV, servers and satellite phones.
Middle East
Africa
Export documentation, commercial invoices and packing lists provided. Air freight coordination through Dubai logistics partners. Popular MEA export products: Grandstream IP phones, Yealink handsets, Hikvision cameras, Aver video conferencing, network switches, WD storage drives, Thuraya and Iridium satellite phones, solar inverters and LifePO4 batteries.
MEA & Africa Wholesale Enquiry
Send us your product list and quantity — UAE, Gulf or Africa delivery. We confirm stock and pricing within the hour.
Or call: +971 4 450 4145
Serving All UAE Emirates
VDS supplies and installs telephone systems, networking, video conferencing and IT infrastructure across all seven UAE emirates. Our team is Dubai-based with transport available for same-day site visits across the northern emirates. Products supplied and shipped to MEA region clients — enquire for Gulf and African market project support.
Dubai Free Zones Covered
We are experienced with free zone TRA and building management requirements:
Abu Dhabi: ADGM, Khalifa Industrial Zone (KIZAD) and mainland commercial districts.
Frequently Asked Questions
Common questions about PABX systems, networking, video conferencing and IT solutions in Dubai and the UAE.
How much does a PABX system cost in Dubai?
A basic 4–20 extension system costs AED 2,500–8,000 including hardware and installation. A 20–100 extension professional system costs AED 8,000–25,000. Enterprise systems for 100+ extensions start from AED 25,000. All prices include standard Dubai installation. Final quote after free site survey.
What is the difference between PBX and PABX?
Functionally there is no difference in 2026. PABX stands for Private Automatic Branch Exchange — automated call switching is standard in all modern systems. Both terms describe the same technology. In UAE market searches, PABX is more commonly used.
Which PABX system is best for a small office in Dubai?
For offices with 5–30 users, the Grandstream UCM6202 and Yeastar S20 are the most deployed systems in the UAE. Both are licence-free, SIP-trunk compatible with Etisalat and du, and include mobile app extensions so staff can use their office number on their smartphone from anywhere.
Is VoIP and SIP legal in the UAE?
VoIP is legal in the UAE when using TRA-licensed SIP trunk providers: Etisalat (e&) and du. Using unlicensed international VoIP services is a TRA violation. We configure every installation using licensed UAE SIP trunks for full legal compliance.
Can I connect my PABX to Microsoft Teams?
Yes. Teams Direct Routing connects your Teams environment to your UAE business phone numbers through a TRA-approved SIP trunk. We configure this on Grandstream UCM and Yeastar P-Series systems. Your team can make and receive calls from inside Teams on their laptop or phone.
How long does a PABX installation take in Dubai?
A standard 10–50 extension installation takes one to two days on site. Site survey is typically within 24 hours of enquiry. Hardware supply is same-week from our Dubai stock. Complex multi-site installations may take 3–7 days.
Do you supply video conferencing for UAE schools?
Yes. We stock Aver and ClearOne systems suitable for UAE classroom environments and compatible with platforms approved by the UAE Ministry of Education. These provide wide-angle cameras for full classroom view, ceiling-grade audio pickup, and simple operation for teachers. Same-day consultation available.
Do you supply and ship to MEA countries outside the UAE?
Yes. We supply IT and telecom products to businesses, resellers and system integrators across the Middle East and Africa — Saudi Arabia, Oman, Qatar, Kuwait, Bahrain, Jordan, Egypt and African markets. Products are dispatched from our Dubai warehouse with full export documentation. We also provide remote project support for MEA installations. Contact us with your requirements and destination country for a freight quote.
What network switches and WiFi brands do you stock in Dubai?
We stock managed and unmanaged switches from Cisco, Grandstream GWN, Huawei, Ruijie and D-Link. For enterprise WiFi, we carry Ubiquiti UniFi, Ruijie, Grandstream GWN and D-Link Business access points. All available from Dubai stock for same-week supply. We also provide site surveys, heat-map planning, configuration and installation across all UAE emirates.
What warranty and after-sales support do you offer?
All products carry full manufacturer warranty. We offer Annual Maintenance Contracts (AMC) covering remote helpdesk, on-site engineer response, firmware updates and preventive maintenance visits. AMC SLA tiers are available from standard business-hours support to priority on-site response for mission-critical systems.
Ready to Upgrade Your Office Communication?
Free site survey — no obligation. Same-week supply across all UAE emirates. Our sales engineer will assess your office and give you an AED quote on the same call.
Or email [email protected] · Annual Maintenance Contracts · IT Support Dubai